Meet Michael
Michael Kiernan is a seasoned professional with over 34 years of operational excellence. His story is one of dedication, innovation, and leadership. His journey from hospitality to financial services to real estate multi-family management showcases his ability to adapt, grow, and lead in diverse environments. His journey is a testament to his unwavering commitment to principle-based leadership, task-driven strategies, and the seamless integration of business operations and technology.
Michael's extensive background has paved the way for his success as a Real Estate Executive specializing in multi-family management and PropTech alignment. Serving a varied NYC clientele, he optimized multi-family residential and parking operations by leveraging cutting-edge technology to enhance property management operational and financial efficiencies. Over 16 years, Michael directed a $544 million residential portfolio encompassing 26 properties, 1,552 units, and two parking garages, leading a team of five direct and 100 indirect reports. Through effective stewardship and coaching, he managed a $54 million operational budget, a $3.6 million capital budget, and a $49 million revenue budget.
He championed talent strategy and development, resulting in increased efficiency, employee satisfaction, and customer satisfaction. Michael fortified risk management strategies, ensuring regulatory compliance and preserving the company's reputation. Spearheading a digital transformation, he upgraded to a cloud-based PropTech ecosystem, leading to improved revenue tracking, collection accuracy, and resident satisfaction. Additionally, he orchestrated business intelligence and data integration initiatives, fostering data-centric strategies and informed decision-making.
Michael's philosophy emphasizes the synergy between practical experience and formal education. He began with a Bachelor of Science in Hospitality from Widener University, building a solid foundation in customer service and operations. Seeking to broaden his expertise, he transitioned into financial services while earning an MBA in Finance from Fordham University's Gabelli School of Business (GSB), enhancing his financial acumen and strategic planning skills. Subsequently, as a materials management and facilities operations leader, he focused on process improvement and large-scale construction projects. Recognizing the transformative power of technology, he pursued an MS in Management Information Systems from Fordham's GSB, aligning his practical experience with advanced technological proficiency.
Michael J. Kiernan